16.6 Situations not covered by this agreement
In the event that a situation arises that is not covered under this Agreement or the Contract Specifications, we will resolve the matter on the basis of good faith and fairness and, where appropriate, by taking such action as is consistent with market practice and/or paying due regard to the treatment we receive from any hedging broker with which we have hedged our exposure to you arising from the Transaction in question.

27.5 Woxa has a system that will protect the user from falling to a negative balance that is affected by the market volatility.

3.1 The Policy applies to all clients.
3.2 This Policy applies when executing transactions with you for the Financial Instruments provided by the Company. The Financial Instruments provided by the Company are derivatives of an underlying financial instrument, and it is up to the Company’s discretion to decide which types of Financial Instruments to make available and to publish the prices at which these can be traded.
The Company, through its trading platform, provides the client with live streaming prices, “Quotes”. The Company is always the counterparty (or principal) to every trade; therefore, if the Client decides to open a position in a Financial Instrument with the Company, then that open position can only be closed with the Company.

27.1 3.7 The Company reserves the right to aggregate the instructions we receive from our clients to close Transactions. Aggregation means that we may combine your instruction with those of other clients of ours for execution as a single order.

Currently, we operate in Vietnam, Malaysia, the Philippines, Indonesia, and India.

If clients from other countries express interest but Woxa is not currently available, we will notify them when we expand our services to additional countries.